Visitor FAQs

Your go-to resource for answers to frequently asked questions about visiting Lennox & Addington County General Hospital (LACGH). We’re here to make your visit as smooth and comfortable as possible.

Visiting hours are generally from 8:00 a.m. to 8:00 p.m., seven days a week, from Monday to Sunday. Exceptions may apply for special circumstances; please check with the specific unit or the main desk for details. See Visiting Hours & Guidelines for more information.

Yes, all parking on-site is free. Parking is available in the visitor lot at the front of the hospital. Accessible parking spots are available close to the main entrance. Click to see Parking Map.

Yes, small gifts or flowers are welcome, but please avoid strong scents or latex balloons due to allergies. Some units may have additional restrictions; check with the unit staff beforehand.

Waiting areas are located near the main lobby and adjacent to various departments. Comfortable seating, Wi-Fi access, and nearby amenities are available.

Hand sanitizing stations are located throughout the hospital. Visitors are asked to sanitize their hands upon entry and exit of patient rooms. Please refrain from visiting if you are feeling unwell.

Hospital volunteers and staff at the information desk in the main lobby are available to assist. For immediate assistance, contact the main switchboard at (613) 354-3301 ext. 0.

Yes, children are welcome, but must be supervised by an adult at all times. Some units may have age restrictions; please inquire with staff before visiting.

Complimentary Wi-Fi is available in most public areas. Look for network information posted within the hospital or inquire at the main desk.

Lost items can be reported to the information desk in the main lobby. You may also call (613) 354-3301 ext. 0 to inquire about lost and found items.

Can’t find what you’re looking for?

Our team is happy to help—reach out by phone or email and we’ll point you in the right direction.
Or Call 613-354-3301, dial 0 for operator assistance from 7:00am to 9:00pm.