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Supportive Living

LACGH Supportive Living is a unique seniors residential housing complex located in the Lenadco building adjacent to the Lennox and Addington County General Hospital.
Health care worker and elderly patient smiling together at a table with food, showing a supportive caregiver relationship.

Seniors Housing, Residential Support

This newly constructed facility was created with residents in mind and features individual private apartments and generous common areas for community living.

Supportive Living is a unique residential housing complex designed to provide seniors with private accommodations while offering convenient access to support services and healthcare. Each unit is completely private and entirely yours, while large common spaces encourage community engagement and social activity.

The facility is attached to a central health hub, which includes a doctor’s office, pharmacy, physiotherapy, hearing aid clinic, LifeLabs, and dental services—all accessible by secure in-building key card access. Experienced PSW staff are on-site daily from 8 a.m. to 8 p.m. to assist residents with personal care.

We believe in empowering residents to maintain independence while providing thoughtful services to support their well-being. From daily programming to larger decisions, residents actively participate in shaping their experience at Supportive Living. With a welcoming atmosphere and a strong sense of community, residents are encouraged to foster friendships and enjoy their new home.

Location

Southeast Wing, Lenadco Building, 310 Bridge Street West, Napanee, ON K7R 0A4. See map

Hours of Operation

Office Hours: Monday–Friday, 8 a.m.–4 p.m.
PSW Support On-Site: Daily, 8 a.m.–8 p.m.

Key Service Highlights

  • 19 one-bedroom units and 1 studio suite (approx. 620 sq ft)
  • Unfurnished units with kitchenette: fridge, microwave, dishwasher, stove
  • Fully accessible, ground-level facility with personal patio space (most units)
  • In-building access to health hub: doctor, pharmacy, physio, hearing clinic, LifeLabs, dentist
  • Recreation rooms, lounges, and coin laundry in each wing
  • On-site PSW support (up to 45 minutes per day)
  • Leisure activity coordinator and community decision-making participation

Services Offered

    • Up to 45 minutes of personalized PSW support per day
    • Recreation and social activities (e.g., fitness groups, games, community events)
    • Garbage removal
    • Meal preparation assistance
    • Access to lounges, activity room, large-screen media room, and fireplace lounge
    • Participation in community decision-making

Optional Add-on Services

  • Foot care (outsourced)
  • Housekeeping (outsourced)
  • Hair care (outsourced)

Program Details

Eligibility

Applicants must be:

  • Eligible for OHIP coverage
  • Over 65 years of age
  • Independent with finances or have POA assistance
  • Able to mobilize independently (cane, walker, self-propelled wheelchair)
  • Requiring scheduled support for activities of daily living
  • Without cognitive impairments (e.g., confusion, dementia)
  • Free of behavioural concerns (e.g., wandering, aggression, disrobing)
  • Non-smoking
  • Without pets
  • Assessed using the Resident Assessment Instrument (RAI) by Home and Community Care and LACGH social worker

Touring Our Facility

Tours are by appointment. Upon arrival, visitors are screened for COVID-19 and greeted by Supportive Living staff. Inquiring residents and families are taken on a full tour of the facility and shown suite options (subject to availability) while learning about services and amenities.

 

Lease Signing

Following a successful assessment, the Supportive Living team will arrange your lease signing appointment. This is when your new home becomes official. Please bring banking information. Residents may view their assigned unit and begin preparing for move-in.

Move-In Process

All units are unfurnished, offering the opportunity to make the space your own. Residents are encouraged to bring curtains, curtain rods, bath mats, and apartment-sized cookware. Staff will support you throughout the transition.

Rental Costs

  • Studio – $1,450/month: Includes stove, fridge, dishwasher, built-in shower seat, and all utilities (wireless internet, heat, AC, water, hydro, sewer, trash removal)
  • One Bedroom – $1,550/month: Standard suite with unique layouts. Same amenities as studio.
  • One Bedroom – Large – $1,700/month: Expanded bedroom and living room; only one available unit. Same amenities as standard.

Photos of Facility

Exterior entrance to supportive living building with covered drop-off area.
Outdoor courtyard at a supportive living facility with seating and walkways.
Shared living room with armchairs, couches, and television.
Comfortable lounge area with seating, fireplace, and large windows.
Supportive living community room with tables, chairs, and wall-mounted television.
Bright supportive living room with multiple windows.
Supportive living kitchen with countertop and sink.
Accessible kitchen with stove, microwave, refrigerator, and cabinets.
Compact kitchen with white cabinets, electric stove, microwave, refrigerator, sink, and black countertops.
Open-concept supportive living space with kitchen and seating area.
Accessible bathroom with grab bars, sink, and toilet.
Accessible walk-in shower with handheld shower head, grab bar, low threshold, and clear shower curtain.
Living room with a sofa, armchair, coffee table, area rug, television on a stand, and sliding glass doors leading outside.
Supportive living room with large windows and outdoor view.
Supportive living unit entry with closet and storage space.
Furnished bedroom with a double bed, wooden headboard and dresser, bedside table with lamp, and a large window letting in natural light.
Empty supportive living room with large window and natural light.
Supportive living bedroom with open door to kitchen area and closet.

Referral & Booking Information

Referral Requirements
Admission to Supportive Living requires a referral and assessment coordinated through Home and Community Care. Inquiries and tours can be arranged by contacting the Supportive Living team directly.

Contact Information

Supportive Living – LACGH

Phone: 613-354-7900
Email: supportive.living@lacgh.napanee.on.ca


Alternate Contact:

South East Local Health Integration Network – Home and Community Care
Phone: 1-800-869-8828

FAQs

Have questions about our Supportive Living services? This section offers helpful answers about eligibility, daily care, and what residents and families can expect from our safe, respectful living environment.

Who is eligible for Supportive Living?

Eligibility is assessed by Home and Community Care using the Resident Assessment Instrument (RAI) assessment tool. Applicants must be 65+, OHIP-covered, mobile, cognitively sound, and require scheduled support. Pets and smoking are not allowed.

What services are not provided?

Not Included: 24 hour nursing care, Mental health and addiction support, and Dementia Support.

What is included in the rental cost?

All units are unfurnished and contain a kitchenette equipped with a fridge, microwave, dishwasher, and stove.
  • Coin operated laundry facilities are available in each wing.
  • The facility is ground level, fully accessible with personal outside patio space for most units.
  • Utilities: Wireless internet, heat, air conditioning, water, hydro, sewer and trash removal.
  • Access to on-site recreation areas including:
    • Activity room
    • Large screen television lounge
    • Lounge with fireplace
  • Access to an on-site leisure activity coordinator and personal support services.
  • Opportunity to purchase additional support services (for example: deep cleaning).

Why choose Supportive Living?

Supportive Living offers independence with access to medical and social services, engaged community living, and staff who include residents in programming and decision-making.

What additional measures and precautions are being taken during the COVID-19 pandemic?

To ensure the safety of residents and staff, we follow Public Health Ontario guidelines and apply additional safety measures:
  • COVID-19 screening and medical-grade masks for all visitors
  • Tour groups limited to three individuals
  • Social distancing of six feet maintained throughout the building
  • Frequent disinfection of high-touch surfaces
  • Physical distancing enforced in shared spaces

Mandatory Isolation Guidelines:
  • Fully Immunized: Lab-based PCR test within 24 hours of move-in; isolation until results received.
  • Partially Immunized: PCR test within 24 hours; isolate 10 days with negative test on day 8 to exit.
  • Unimmunized: PCR test within 24 hours; 14-day isolation with second test on day 12.

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