Our on-site Physiotherapy and Occupational Therapy Department ensures each resident receives an individualized rehabilitation plan.
Upon admission, residents are assessed for safety, equipment needs, and therapy requirements. Group rehabilitation sessions are held in the gym six days per week for one hour each day.
We offer a variety of programs to promote socialization, activity, and well-being across the physical, emotional, cognitive, social, and spiritual aspects of care. Activities include Bingo, cards, music, pet therapy, and friendly visiting.
Residents enjoy freshly prepared, nutritious meals designed by a clinical dietitian to meet individual preferences and dietary needs. Menus run on a 21-day rotation and are posted outside the Dining Room.
Meal Times
Special Diets Available
LACGH is a smoke-free facility and property. Smoking cessation aids may be ordered at the resident’s expense. Residents who choose to smoke must do so independently outside the facility. A smoking release form is required on admission.
Our interdisciplinary team works closely with residents and families to prepare for discharge. A care conference occurs within six weeks of admission to discuss plans and required supports. Ontario Health @ Home may be consulted to coordinate services for a safe transition home.
Clothing
Toiletries (Scent-Free)
While there is no program fee (funded by the Ministry of Health and Long-Term Care), residents are responsible for:
Valuable
Residents are encouraged not to bring valuables. A safe is available in each room upon request.
Building Security
All exterior doors are locked for safety. Please use the hospital’s main entrance.
Emergency Preparedness
A generator maintains critical operations during power outages. Fire drills occur monthly, and fire exits are clearly marked. The home does not allow extension cords or personal appliances such as fridges or toasters in rooms.
Air Conditioning
The facility is fully air-conditioned, with the temperature monitored by maintenance staff.
Minimal Use of Restraints
Safety devices such as posture aids or seat belts are only used after assessment and with consent. LACGH maintains a least-restraint policy.
Abuse Policy & Mandatory Reporting
LACGH promotes zero tolerance for abuse. All allegations are investigated and reported as required by the Ministry of Health and Long-Term Care.
Whistle-blowing Protection
Residents, families, and staff are protected under the law for reporting concerns to the Ministry.
Residents’ Bill of Rights
The Convalescent Care Unit is governed by the Fixing Long-Term Care Act, 2021 (FLTCA), ensuring high-quality, resident-centred care. View translations of the Ontario Residents’ Bill of Rights: OARC Website
LACGH values your feedback. Residents and families are encouraged to share concerns or suggestions with staff at any time. If an issue is unresolved, contact the Director of Care or complete a formal complaint form available on the Unit’s communication board. All written complaints are reviewed by the Administrator or designee for follow-up.
The Convalescent Care Unit is fully licensed by the Ministry of Health and Long-Term Care. The unit’s Quality Improvement Plan (QIP) is submitted annually to Ontario Health Quality as part of the hospital’s corporate QIP.
Lennox and Addington County General Hospital – Convalescent Care Unit
