Lennox & Addington County General Hospital (LACGH) is committed to putting patients and their families first. The Patient & Family Advisory Council (PFAC), established in 2015, represents the voices of our patients and their families.
The unique experiences, insights, and perspectives of these volunteer members are invaluable in helping us improve care. By partnering with the hospital, the Council ensures that patient and family needs and priorities are considered in all matters impacting their care.
This partnership fosters a culture of respect, collaboration, and continuous improvement.
Council Membership
- Council members rotate every two years to broaden perspective and input.
- Members are selected in a way that brings diverse elements of the community to the group.
What Do Patient & Family Advisors Do?
- Review and provide feedback on items referred to the Council.
- Participate as partners in the planning of new programs.
- Join committees, task forces, and working groups as needed.
- Advise and share insights on patient- and family-centered care practices.
- Provide opportunities for health care providers to listen to patients and families.
- Offer direct input into policies, programs, and practices that impact the patient experience.
- Review patient feedback and advocate on behalf of patients.
Get Involved
Please review our brochure to find out more about becoming a member of the PFAC.
For more information, contact
Erin Brown
patient.relations@lacgh.napanee.on.ca
Consider joining the PFAC to make a difference in the care experience for patients and families at LACGH.
Forms and Resources
Join our PFAC Team
Become a member of the LACGH Patient & Family Advisory Council Brochure
