Introductory Overview
Most visitors to Lennox and Addington County General Hospital (LACGH) are familiar with the volunteers in red vests who greet them, help them find their way in the hospital, sell Quest tickets, and run the Coffee and Gift Shop. But unless you have been a patient, you may be unaware of the interaction between Volunteers and Patients.
As our hospital expands, so too does the demand for more volunteers, and since most of the people who have the time to volunteer are seniors, Volunteer Services is constantly in need of new faces in many departments.
Our new Long Term Care Unit, scheduled to open in the Fall of 2025, is seeking volunteers for recruitment. This will be a whole new experience for volunteers.
If you have a few hours a month to spare, please contact Susan Jack, Membership/Recruitment of Volunteer Services at 613-354-3301 ext. 297 or by email at susan.jack@lacgh.napanee.on.ca.
Volunteer Program Areas
Below is a summary of the various areas that Volunteers presently take an active part in:
- Administrative Support
Volunteer Services Board of Directors: Chair, Vice Chair, Secretary, Treasurer, and Past Chair, as well as communication, recruitment and memberships. - Bakers and Crafters
All these volunteers work behind the scenes and make it possible for many of our events. - Clinics – X-ray, Diagnostic Imaging and Chemotherapy
Greet patients and nursing staff as required. Assist nursing staff as necessary. - Coffee and Gift Shop
Supply freshly brewed coffee as well as a wide variety of sandwiches and other food items. Take care of the sale of a variety of items in our Gift Shop. - Courtesy Desk
The Courtesy Desk is located at the front entrance. Our amazing volunteers are there to warmly greet patients, visitors, and families as they arrive. They are always ready to provide assistance with registration and directions, ensuring a smooth and pleasant experience for everyone who walks through our doors. - Emergency Area Support
Restock supplies and linens. Assist nursing staff when required. - Friendly Visiting
Volunteers do friendly visiting, and volunteers sit with patients who are anxious, confused or lonely. The value of a smile and a helping hand in all of these areas is immeasurable. - Quest Lottery Ticket Sales
Help sell and promote the sale of the lottery tickets to enhance our fundraising. - MRI, Mammography and Bone Density
Greet and escort patients to the area where their procedure will be. Keep changing areas sanitized and ensure that gowns are other supplies are fully stocked. - Patient Care – Acute Care & Convalescent Care Units
Assist patients in certain circumstances, always under the supervision of medical staff. Collect meal trays and fill water jugs as necessary.
Table of Contents
Get Involved
LACGH’s volunteers are essential to the hospital’s mission of delivering compassionate, high-quality care. If you’re interested in joining the team, we’d love to hear from you.
