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Pharmacy Services

Supporting safe, effective medication use for inpatients and select outpatient programs, using advanced systems to promote patient safety and optimize therapeutic outcomes.
Pharmacy staff member holding packaged medications in a dispensary area.

Pharmacy Services

The Pharmacy Services team plays a vital role in patient care at LACGH by managing and verifying medication therapies across the hospital. The department serves inpatients, select outpatient programs, and supports the satellite Cancer Centre clinic. Services include drug distribution, medication education, interdisciplinary care planning, and antimicrobial stewardship. Advanced technology such as automated medication cabinets and bedside barcode verification ensures the safe and efficient delivery of medications.

Location

Lennox and Addington County General Hospital, 8 Richmond Park Drive, Napanee, ON K7R 2Z4

Hours of Operation

Monday–Friday, 8 a.m.–4 p.m. (Inpatient support available 24/7)

Key Service Highlights

  • On-site pharmacy services for inpatients and select outpatient programs
  • Medication safety through electronic medical records and bedside verification
  • Automated dispensing cabinets for secure and efficient distribution
  • Active role in interdisciplinary patient care and discharge planning
  • Accredited by the Ontario College of Pharmacists

Services Offered

  • Safe preparation and dispensing of medications for inpatient use
  • Personalized medication counselling and education for patients and families
  • Medication history interviews at admission
  • Centralized IV admixture service (sterile medication preparation)
  • Antimicrobial stewardship to support appropriate antibiotic use
  • Medication reconciliation at admission, transfer, and discharge
  • Training site for pharmacy students, technicians, and assistants

Program Details

Availability

Pharmacy services are integrated into patient care for all admitted individuals and some outpatient programs, such as oncology. Access is coordinated through clinical teams; patients do not need to independently book or visit the Pharmacy Department.

How Pharmacy Supports Care

    • Medication therapy management is built into each patient’s care plan
    • Pharmacists participate in rounds and collaborate with physicians and nurses
    • Medication safety protocols are applied at every step of hospital care
    • Discharge support may include medication counselling as needed

Note: The Pharmacy Department does not function as a retail pharmacy and does not fill community prescriptions.

Referral & Booking Information

Referral Requirements
Pharmacy Services are coordinated through hospital admission or referral by healthcare providers within LACGH.

Contact Information

Pharmacy Department – LACGH

Phone: 613-354-3301 ext. 0
Location: Lennox and Addington County General Hospital
Address: 8 Richmond Park Drive, Napanee, ON K7R 2Z4

FAQs

Have questions about medications or prescriptions during your hospital stay? This section covers how our Pharmacy Services support safe medication use, prescription coordination, and patient education.

Can I get my personal prescriptions filled at the hospital pharmacy?

No. The hospital pharmacy services are for inpatients and select outpatient programs only. Please contact your community pharmacy for personal prescriptions.

Who do I talk to if I have a question about a medication given in the hospital?

Ask your nurse or physician—they can connect you with a pharmacist if needed.

How do pharmacists support patient care at LACGH?

Pharmacists are involved in reviewing medication orders, monitoring for interactions, educating patients, and collaborating with the care team to ensure safe and effective treatment.

Are there training programs offered in the pharmacy department?

Yes, LACGH is a training site for pharmacy students, technicians, and assistants through accredited clinical placements.

What is an automated dispensing cabinet?

It’s a secure, computerized system used to store and dispense medications safely within hospital units, reducing errors and improving efficiency.

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